FREQUENTLY ASKED QUESTIONS

Green Rebel is an Indonesian food company that has developed a way to remove animal from all of our products, while preserving the tastes and bites of meat. Our products are created by our renowned chefs and nutritionists behind the Burgreens brand.

Our products are made from 100% natural plant-based ingredients, high in protein, free of MSG, preservatives, and refined sugar. We provide vegan alternatives for chicken and beef, as well as veggie protein.

Vegetable protein only requires 10% of the natural resources needed to produce animal protein. That way, you significantly save water and land. In addition, vegetable protein produces greenhouse gas emissions of only 5-10% compared to animal protein.

In short, you can reduce your personal carbon footprint by up to 50% if you adopt a plant-based diet. If you eat plant-based foods 3 days a week, you can reduce your carbon footprint by up to 25%!

Plant-based proteins contain zero cholesterol, less saturated fat, and much less natural resources compared to animal products. By consuming a more plant-based diet, you are also doing the environment a huge favor by reducing water & land usage by up to 93% and greenhouse emissions by up to 90%.

Combining our love for culinary, passion for nutrition, and food technology -  we are able to develop a way to remove animal from all of our products, while preserving the tastes and bites of meat. Our main source of vegetable proteins are soy, chickpea, mushroom and vital wheat gluten (seitan).

Our variants use different main sources of vegetable protein. Our Chick’n variant is based on soy and seitan. Our Beefless variant is based on soy and mushroom. Our Veggie Protein variant is based on mushroom, chickpea, and seitan.

Our Chick'n and Beefless variants are alternatives to animal meat with similar taste and texture to the flavors of chicken and beef. Meanwhile, our Veggie Protein variant has a texture and taste similar to mushrooms.

You can get Green Rebel products at all Burgreens outlets, Tokopedia, Shopee, healthy grocery shops and partner restaurants (see list here).

Plant-based proteins contain zero cholesterol, less saturated fat, and use much less natural resources compared to animal products. By consuming a more plant-based diet, you are also doing the environment a huge favor by reducing water & land usage by up to 93% and greenhouse emissions by up to 90%.

Green Rebel products provide a clean source of protein, without the unnecessary baggage to your health or the planetary health.

Our products are made from 100% natural plant-based ingredients, free of MSG, preservatives, and GMO-free. They also contain 0% cholesterol, much less saturated fat, less calories, and much more fiber compared to animal counterparts.

Green Rebel is made using the latest technology that creates a meaty texture from protein-rich vegetable ingredients, without the use of excess gluten.

This makes Green Rebel products nutritionally superior, higher protein, free or low gluten, and lower fat. Green Rebel products also contain B12, zinc, and iron - the essential minerals for good health!

For flavor, Green Rebel also uses 100% natural ingredients, no MSG, and no egg. In general, traditional mock meat uses MSG, preservatives, and some still use eggs.

Soy, chickpea, mushroom, and vital wheat gluten (seitan).

We use coconut oil.

No. Most of our products are sugar free. When needed for optimum flavor, we use cane sugar or lontar nectar.

No. We use natural sea salt sourced from Bali.

Our Rebel Mix Max is our secret emulsian, derived from 100% plant-based flavoring which gives our products a meaty aroma and taste. It's a fantasticly umami combination of seaweed flour, coconut oil, and homemade spices.

Yes. All Green Rebel products are 100% vegan and certified halal.

This depends on the area you live in. We are currently shipping to locations at Jakarta, Depok, Tangerang, Bekasi, Bogor, Bandung, and other cities reachable by our delivery partners. Please contact our Customer Service at 0818-818-170 to get an estimate of shipping cost to your address. On orders through marketplaces (our Tokopedia and Shopee Official Stores) the shipping cost will be calculated automatically and shown on the checkout page.

We are currently shipping to locations at Jakarta, Depok, Tangerang, Bekasi, Bogor, and Bandung. Please contact our Customer Service at 0818-818-170 if your address is outside our shipping area.

Delivery time varies, depending on your location, but usually custom shipping takes 36 - 48hrs to arrive and Instant or Sameday deliveries to (up to) 40 km distance from our Jakarta, Bogor, and Bandung warehouses will take maximum 3 hrs for Instant and 8 hrs for Sameday deliveries.

Jakarta : Patal Senayan, Jakarta Selatan

Bogor : Jl Dr Semeru, Bogor

Bandung : Jl Gatot Subroto, Bandung

Usually this happens when you placed an order after our order-processing & delivery pick up cut off time. Please refer to the details below :

Orders with Sameday delivery selection: Orders received on Monday-Friday before 2 PM will be processed right away; any orders after 2 PM will be processed the following day. 

Orders with Instant delivery selection: Orders received on Monday-Friday before 4 PM will be processed right away; any orders after 4 PM will be processed the following day.

Orders on weekends: Orders received on Friday after 4 PM, Saturday, and Sunday will be processed the following Monday (starting from 8 AM).

We process orders and ship on Monday to Friday (including Public Holidays that falls on Monday to Friday). 

All orders received on Friday after 4 PM, Saturday, and Sunday will be processed and shipped on Monday (starting from 8 AM).

Monday to Friday before 2 PM for orders with Sameday delivery option and 4 PM for orders with Instant delivery option.

We have 3 types of packaging with the following sizes:

L x W x H : 16 x 11.5 x 4 cm

L x W x H : 23 x 16 x 4 cm

L x W x H : 17.5 x 12 x 3.5 cm

The space you need depends on how many boxes you purchase.

No signature is needed upon delivery because all shipments are already systemized on our website.

Please contact our Customer Service at 0818-818-170 or email us at hello@greenrebelfoods.com and our team will respond on Monday to Friday work hours (8 AM to 5 PM).

All products need to be stored in the chiller or freezer immediately after shipment is delivered to your address.

Our products are fully cooked plant based meats therefore it doesn’t go bad as quickly as raw animal meat products, if there are no irregular appearances and/or bad smell it shall be safe to consume.

Returning a product is not possible. Exchange policy can be processed by reaching out to us via Hello Green Rebel at 0818-818-170.

We only use dry ice for shipment outside Jabodetabek and Bandung areas. Please refrain from touching the dry ice with your bare hands and let the remaining ice evaporate on its own at room temperature in a well-ventilated room.

Please store all products in your freezer for a longer shelf life. Only store in the chiller if you are planning to consume the product within 3 days.

Greeting cards are available for purchase.

If you have a promo code, simply input the code during checkout.

We use styrofoam boxes and dry ice for intercity shipments outside Jabodetabek and Bandung areas to keep the cold temperature during shipment.

Once received, please store items into your freezer right away. Only store in the chiller if you are planning to consume the product within 3 days.

All Green Rebel products do not contain nuts. All allergen info is listed on our product packaging and our website. However, our products are manufactured in a facility that processes nuts.

Our nutrition facts as listed on our website are based on our packaging from our R&D Department. If you find any inaccuracies, please let us know by sending an email to hello@greenRebelfoods.com or contact us at our CS Number 0818-818-170.

We use a combination of natural and organic ingredients.

Soy is one of the main sources we use for our meats thanks to the high protein and nutrition profile (high in dietary fiber, isoflavones, and in vitamins & minerals, while being low in saturated fat). 

Unless you are allergic, consuming soy is safe and healthful. In many researches, populations in many Asian countries who eat soy since young enjoy a much lower risk for serious health issues such as cancer, hypertension, and diabetes compared to populations who consume little to no soy.

Green Rebel products are minimally processed using natural ingredients. Our Chick’n and Beefless selections are processed using advanced food technology to create the taste and texture similar to animal protein. 

Our Veggie Protein selections are our wholefood line and made from whole-foods ingredients.

Our Mushroom Patty and Shroom Balls are gluten-free. Meanwhile our Chick’n and Beefless variants contain low gluten (under 10%). We are currently working on making all of our products gluten-free.

Our product has a high protein content, but also contains a traceable amount of sodium. During weaning time, infants are encouraged to consume as little sodium as possible. We recommend our Grilled Chick’n and Beefless Chunks (our plainest product), then wash it 3x times or boil for 10 minutes to reduce the sodium.

As we believe health comes with diversity of plants, it is important to note that our products are not meant to be eaten alone. Do consume our products along with plenty of fruits and vegetables.

Storage Instructions:

In Freezer: According to expiration date on packaging (about 6-9 months)

In Chiller: If package is sealed - 5 days

In Chiller: If package is opened - 3 days

Yes of course, we’d love for you to be part of the movement! Click here and fill out our form of registration.

Different stores might carry different variants. Click here to search for Green Rebel products at your closest stores. To check on discontinued items please contact us at our CS Number 0818-818-170.

We use plastic to vacuum our meals to ensure our quality according to food safety protocols and we are careful to select the type of plastic that is recyclable (LDPE-4). 

The plastics used for our food packaging is see through and unprinted so it can be recycled without a problem. Our vacuum packaging also helps prolong our product shelf life without adding unnecessary food preservatives.

1. Remove plastic packaging and ensure it is empty

2. Rinse out any remaining food and liquids to prevent contaminating recycling load

3. Dry

4. Make sure to properly recycle the plastic according to the group (e.g. plastic bags, plastic bottles, cutlery, straws)